refund policy
At this time, we are not accepting returns or exchanges due to items being made to order and handmade. Once shipped, all sales are considered final. If you have concerns about your order, please contact us. At this time, returns, exchanges, and cancellations are not accepted.
If there is an issue with your order, please make sure to email us at hello@moodsbyaniami.com within 7 days of delivery to fix any issues & concerns.
Be sure to order the correct size at purchase, items are made to order for you and cannot be corrected once the item is received. If you need to change your shipping address, contact us IMMEDIATELY (within 24 hours from when you ordered). Incorrect shipping addresses cannot be changed after your order begins fulfillment.
If you have any questions, please send us a message! We are always happy to help.